Handling Inactive Subscribers Training

New! Handling Inactive Subscribers Class.  This two hour online curriculum is designed to teach collections managers and office managers how to maximize revenues by correctly managing and processing inactive subscribers.  During this class we will review package setup for inactive and refund packages. 

You’ll also learn how to process converter charges, do deposit/service refunds, provide refunds to qualifying customers with credit balances, set up and process customer status changes, and execute the collections (CPA) export file.  Register for this class and learn best practices for handling inactive subscribers, improving accuracy and efficiency, and increasing customer satisfaction.

Click here to download the registration form and list of upcoming classes!