The software you choose is only as good as the support staff that stands behind it. At Great Lakes Data Systems, we employ a team of expert software engineers, programmers, trainers, and technicians to assist you from conversion planning through successful implementation—and for years of growth to come.

Choose your plan: get support on an as-needed basis, or subscribe to our unlimited technical support plan. Get help when you need it—by phone, fax, e-mail, modem, or our online knowledge bases.

Unlimited Support:
Unlimited technical support is available from our experienced staff Monday through Friday, 8:00 AM to 8:00 PM, Central Standard Time. Support for every aspect of WinCable® and SuperController® is available to all trained users at your site—for one low monthly fee. Call as often as you need to report problems, ask questions, or find ways to get the maximum advantage from your GLDS software products and systems.

WinCable® and SuperController® licensees are entitled to software updates and enhancements—free of charge for as long as they use the software. With unlimited support and free software updates, GLDS customers get the maximum benefit from their software investment. The Unlimited Support Plan is our most popular option. For those who have other needs, we offer additional solutions.
 
Hourly Support Plan:
If you prefer, choose support on an as-needed basis. Pay for technical support only when you use it. You'll get the same excellent service and the same experienced, friendly staff. Most users find that the Unlimited Support Plan is our best value.

Around-the-Clock Support
Support for emergencies is available 24 hours a day, 365 days a year on a billable basis. Night, weekend, and holiday support is paid for only by those who use it—but is available to any customer who needs assistance.