GLDS Announces Real-Time Provisioning Interface with BroadBand Explorer from IBBS

(Carlsbad, CA – August, 2005) – Great Lakes Data Systems, Inc. (GLDS) today      announced that Integrated BroadBand Services, LLC (IBBS) has completed the integration of the BroadBand Explorer (BBX) service management, diagnostics, and provisioning platform with GLDS' leading PC-based subscriber management and billing system, WinCable.

IBBS has used GLDS’ Service Provisioning Gateway (SPG) to facilitate the integration.  Designed to provide advanced service management, the SPG enables activation of  advanced services via third-party Service Provisioning Platforms.  The SPG passes  vital subscriber and service-related data to IBBS, which uses it to configure all elements involved in the delivery of service to the end subscriber.  The result is single-entry provisioning — directly from the billing system.

The combined solution will allow operators to manage services efficiently, minimize revenue loss, and introduce new services more quickly.  The BBX’s ability to increase back office efficiency and accuracy is further enhanced by leveraging the SPG to ensure end-to-end service activation integrity and eliminating double entry. 

Designed by cable operators, the BBX suite of products enables operators of all sizes to increase the speed and accuracy of complex back office systems.  In doing so, it helps to improve operating efficiencies and subscriber satisfaction levels.  Call Centers, Field Technicians, Engineering, Network Operators and Management all benefit from the increased visibility provided by the easy to use web-based interface presented by the BBX.  The integrated solution is available for immediate installation. 

Integrated BroadBand Services, LLC, is a leading provider of software and services deployed by leading broadband operators nationwide. 85 MSO's operating 350 head ends in 41 States and the Caribbean rely on IBBS for technical solutions enabling the Triple Play through wired and wireless networks. IBBS is located in Atlanta, GA and is a Platinum Vendor of the National Cable Television Co-operative (NCTC).  Additional information can be found at www.ibbs.com or by calling 770-387-2053.